Help center

How can we help?

Pick a topic below, search the FAQ, or contact our team. Support replies within one business day on every plan.

Getting started

Create your workspace, invite teammates, and send your first template message.

Write templates that get approved, then schedule campaigns to segments.

Assign chats, use labels and notes, and respect the 24-hour window.

Triggers, conditions, delays, and actions for hands-off follow-up.

How WAFlow subscriptions and Meta conversation charges work.

Roles, API keys, revoking Meta access, and data export or deletion.

Delivery failures, webhook issues, messaging limits, and quality rating.

Authentication, endpoints, signed webhooks, and error codes.

Email support@wafollow.in, open a support request, or check system status if something looks broken platform-wide.

Connect your own WhatsApp Business Account in minutes with Meta Embedded Signup.